Module 2: Elicitation and Collaboration (Core Skills)
| Topic |
Learning Objective |
| Planning Elicitation |
Learn how to select appropriate elicitation techniques based on context, and how to prepare for sessions. |
| Elicitation Techniques |
Master key techniques like Interviews, Workshops (JAD/Requirements Review), Observation, Document Analysis, and Surveys. |
| Stakeholder Management |
Identify, analyze, and effectively manage different types of stakeholders (e.g., Stakeholder Analysis Matrix). |
| Conflict Resolution |
Techniques for mediating disagreements and building consensus among stakeholders. |
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